Europa

Jupiter News: Release Notes
Cloud Service Great Red Dot App Component Scenarios Europa Ganymede EA 1 GE 1 Web App Components by role/visibility Automations Campaigns EA 2 GE 2 Mobile App EA 3 GE 3 GE 5 Linked Components GE 4 Bubble Lesser Linked to Great Red Dot App Children Linux Everyone Role Android IOS

Performance Degradation Notification for EA 1
Europa EA 1
 

Jupiter Services are currently experiencing a degradation of service that may impact customers. If your service is impacted, then your organization will be notified. If you are unable to access your application and have not received a notification, please ensure your organization is not blocking mail from noreply@jupiter.com. 

 
[in progress]

Downgraded from Unavailable to Performance

Interstellar API is down!!
Europa EA 1
 

This event has ended. 

Scheduled Maintenance Notification for EA 1 on November 04, 2025 12:24pm EST
Europa EA 1
 

The Jupiter team will be performing a maintenance on November 04, 2025 12:24pm EST, the estimated duration is 1 hour. We do not expect any impact to your service but in some cases there may be a brief interruption.

 

This event has ended. 

Table Test
Cloud Service Great Red Dot App Component Scenarios Europa Ganymede EA 1 GE 1 Web App Components by role/visibility Automations Campaigns EA 2 GE 2 Mobile App EA 3 GE 3 GE 5 Linked Components GE 4 Bubble Lesser Linked to Great Red Dot App Children Linux Everyone Role Android IOS
 

Dear Customer

We would like to inform you of the scheduled PCI Patching Maintenance that will take place {{$.payload.start_at}}

Please find below details of the scheduled maintenance

Service ImpactedRisk

| some value

some value
DownTimeDuration
some valuesome value

A follow-up notification will be sent once the maintenance has been completed

Jupiter News: Release Notes
Cloud Service Great Red Dot App Component Scenarios Europa Ganymede EA 1 GE 1 Web App Components by role/visibility Automations Campaigns EA 2 GE 2 Mobile App EA 3 GE 3 GE 5 Linked Components GE 4 Bubble Lesser Linked to Great Red Dot App Children Linux Everyone Role Android IOS

Jupiter News: Release Notes
Cloud Service Great Red Dot App Component Scenarios Europa Ganymede EA 1 GE 1 Web App Components by role/visibility Automations Campaigns EA 2 GE 2 Mobile App EA 3 GE 3 GE 5 Linked Components GE 4 Bubble Lesser Linked to Great Red Dot App Children Linux Everyone Role Android IOS
 

Jupiter v2.8 has been released! For a detailed inventory of changes and updates please review our release notes.

API on 2024-10-03T12:58:58 and updated on 2024-10-03T01:03:58
Europa EA 1 EA 2 EA 3
 
Unavailable Test
 
Resolved

[Notice] MGR is starting soon for domain qaenv01_common
Europa EA 1 EA 2 EA 3
 
MGR will start for domain qaenv01_common with a 28639569 minute timer, meaning agents will have up to 28639569 minutes to wrap up calls before calls drop. After the timer expires all users will experience a short disconnection from the server but will reconnect automatically. After completion of this process domain qaenv01_common will move to the data center.

[Notice] MGR is starting soon for domain qaenv01_common
Europa EA 1 EA 2 EA 3
 
MGR will start for domain qaenv01_common with a 28639569 minute timer, meaning agents will have up to 28639569 minutes to wrap up calls before calls drop. After the timer expires all users will experience a short disconnection from the server but will reconnect automatically. After completion of this process domain qaenv01_common will move to the data center.
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